An elderly resident who stood outside the eighth-floor emergency exit gripping a mop handle, crying and begging. Her corgi Huanhuan had been eaten by a robber who also stole her food. She tried to smash the steel door open with her mop but failed. She grabbed Shen Hanyin's arm asking him to help break the door open with his baseball bat, but Shen Hanyin refused and returned to his apartment.
