There were an awful lot of zombies waiting for Zhane, fingers clawing, mouth open, teeth bared. The smell was awful. They'd surprised him, but his new shotgun boomed, clearing his way. He fired until he ran out of shells, splattering zombie brains everywhere. He beat down the last few with the stock of the gun, then swept the floor, looking for any stragglers. In the process, he learned how they'd gotten to the second floor; near the elevator, stretching up from the first floor to the second floor balcony, was netting. The store sold children's clothes and toys on the first floor and stuffed owls and raccoons had been placed in the netting in an attempt to be cute.