The day manager (lobby manager) of the hotel, a female who is slightly overweight and wears professional attire with a short skirt. She has a habitual, natural smile from years of reception work. She informed Ningma about the road closures due to landslides caused by heavy rain and that all tourists need to stay at the hotel. She has a name tag reading Solang Lunzhu and is referred to as Manager Lunzhu.
