Female protagonist, a young woman who is deaf and mute with extremely poor hearing. She graduated from university and worked for one year at a small state-owned enterprise in the provincial capital as a document clerk, earning over 4,700 yuan monthly. She saved more than 40,000 yuan in a year. Her parents secured the job for her through gift-giving. She was bullied by her supervisor and lost her job ten days before the accident. She is from a neighboring city. She was riding an electric scooter with broken brakes when she rear-ended a Mercedes, sustaining a head injury that required hospital treatment. She uses sign language and her phone to communicate.